Frequently Asked Questions
Bike Shipping Information 
What are the bike shipping options?- TriBike Transport will provide their bike shipping services at the 2010 Rohto Ironman 70.3 Florida. To learn more or to sign up for their service, check out http://www.tribiketransport.com.
Drop off your bike at a local partner shop (fully assembled, minus your pedals).
TBT will pick up your bike as-is and drive it to your event.
When you arrive, pick up your bike, just as you left it, next to transition.
After your race, walk your bike over to TBT directly from transition, drop it off and forget about it until you get home. TBT will deliver it back to you.
If you choose to pack your bike yourself, please do so carefully before transporting it to Orlando. Most airlines recommend that you use the following procedures when shipping your bike:
• Pack your bike as if you were shipping a carton of eggs. Do everything you can to ensure damage-free delivery.
• Boldly label your bike case with your name, address, etc., so it can be identified quickly.
• If you plan to arrive in Utah immediately before the race, you risk having your bike arrive after you do. Plan ahead!
For athletes who are not using TriBike Transport for shipping, the Ironman Bike Store offers full service bike repairs, assembly and disassembly of bikes that are shipped via FedEx, UPS or transported via air carrier. They will be staffed by expert bike technicians and stocked with a variety of merchandise.
If you are shipping your bike to the Ironman Bike Store at the Rohto Ironman 70.3 Florida event, please use the following shipping address:
Ironman Bike Store
ATTN: BIKE SHIPPING PROGRAM
Cast Service Center
4510 N. Wilderness Trail
Lake Buena Vista, FL 32830
Delivery Window: May 3 to May 14 (No deliveries accepted before May 3)
Please note that it is extremely important you ship your bike to the Ironman Bike Store during the delivery window. If your bike arrives before May 3, it will be sent back to you. The shipping address is ONLY for athletes who are shipping their bike to the Ironman Bike Store in Florida. If you are not using the Ironman Bike Store’s services, do NOT ship your bike to the above address.
Please email your name and tracking number with the bike service form below to the Ironman Bike Store at ironmanbikestore@ironman.com with the subject heading: Bike Shipping Program: FL 70.3
Full Service ($225 USD) - Customer ships their bike to the address provided. We receive the case, unpack the bike, build the bike, tune the bike and hold on to the case. After the event, we disassemble the bike, pack it and ship it to the address the customer provides.
Fly-In Full Service ($175 USD) - Customer brings their case to us on-site. We unpack the bike, build the bike, tune the bike and hold on to the case. After the event, we disassemble the bike, pack it and give the case to the customer.
Unpack and Assemble ($85 USD) - Customer brings their case to us on-site and we unpack the bike, assemble the bike and tune the bike. The customer takes the bike and the case with them.
Disassemble and Pack ($75 USD) - Customer brings us their bike and their case. We disassemble and pack the bike. The customer takes their case.
Receive Only ($40 USD) - Customer ships their case to the address we provide. We receive and sign for the case (if applicable). We hold on to the case until the customer comes to pick it up.
Return Shipping Only ($90 USD) - Customer brings us their case and we ship it to the address they provide. Insurance is set at $2,000 USD. Additional insurance can be purchased at $9.00 for every $1,000 of insurance.
Bike Case Storage Fee ($20 USD) - Customer only needs to store their case and did not purchase a package that specifies case storage.
Ironman Bike Store Bike Shipping Services Form
Is the swim a mass start or a wave start?- The swim is a wave start.
Are we starting in the water or is it a beach start? What are the course cut off times?- Swim: 1 hour and 10 minutes after final wave start
Bike: 5 hours and 30 minutes after final wave start
Run: 8 hours and 30 minutes after final wave start
Where are the aid stations and what will be available?- There will be aid stations at Mile 17, Mile 34 and Mile 43 along the bike course offering:
Gatorade Thirst Quencher (Lemon Lime in Edge Bottles)
Water
PowerBars
PowerBar Gels
Bananas
There will be aid stations every mile on the run course offering:
Gatorade Thirst Quencher (Orange)
Water
PowerBars
PowerBar Gels
Fruit - bananas, orange wedges
Pretzels
Cookies
Cola
What is the expected water temperature on race day?- The water temperature is expected to be in the low 80s on race day.
Where can I find a map of the race course?- Swim/Bike/Run courses are available in the course section of the web site.
How do I find out if there are entries still available and if so, how do I sign up?- Go to the ENTRY link on the site and if the entry page says the race is still open, there will be a link to the sign up form.
What is the Entry Fee?- $275.00 USD (Open-12/31/10)
$300.00 USD (1/1/11 – Close)
Major Credit cards only (VISA, MASTER CARD and AMEX); cash or checks will not be accepted.
What is the Refund/Withdraw Policy?- Withdrawal requests must be received in writing via E-mail to Florida70.3@ironman.com . Without exception, all requests must be received on or before April 1, 2011 to be eligible for a partial refund of $75.00 (USD). Transfers or deferrals are NOT permitted.
Is there a waiting list for the races when they are sold out?- No, races do not have waiting lists.
Are there age requirements?- Entrants must be 18 years of age on race day.
What age group will I race in on race day?- The Ford Ironman World Championship and Foster Grant Ironman World Championship 70.3 and all qualifying events will implement both the International Triathlon Federation and USA Triathlon's Age Group Competition rule: All age group athletes must compete in the age group division corresponding to the athlete's age on December 31 of the year of the event.
When can I sign up for next year's race?- Registration will be announced shortly after the current year's race.
Will Ironman Qualifying slots to Ford Ironman Coeur D'Alene, Ford Ironman Lake Placid, Subaru Ironman Canada, Ford Ironman Louisville, Ford Ironman Wisconsin, Ford Ironman Florida, Ford Ironman Arizona and Ford Ironman St. George be offered at 2011 Rohto Ironman 70.3 California or 2011 Rohto Ironman 70.3 Florida?- As of May 17, 2010, we are no longer offering Ironman Qualifying slots for any of the above races at 2011 Rohto Ironman 70.3 California and 2011 Rohto Ironman 70.3 Florida.
What is the schedule of events race week?- Please go to the schedule page by using the INFORMATION > SCHEDULE link on the site.
Will DVDs be given out or available for purchase?- In an effort to be more environmentally friendly, Ironman will no longer be producing the race highlights DVD. To view the race highlights video please log on to the homepage.
What about bussing and parking? Do we have to check in our bikes before race day? I have moved, how do I change my address?- E-Mail Ironman at: info@ironman.com with the new address or correction. Make sure you mention the specific race in which you are entered.
Where can I purchase official event merchandise? Who is the contact for the official merchandise? Who do I contact regarding race photos? Slot Allocation Policy- At least one slot shall be allocated to each five-year age group category in which any age group athlete sends in an application, both male and female, per the age group categories listed above. If there are no athletes entered in the race in a particular age group, then that slot will be moved to the largest populated age group in that same gender. For additional age group slots, slot allocation shall be representative of the actual number of age grouper applicants in each category in the race. As an example, if 8% of the age-group applicants are females 40-44, then 8% of these slots would be allocated in the female 40-44 category.
How many qualifying slots are there for Ford Ironman World Championship and Foster Grant Ironman 70.3 World Championship and how are they distributed?- Go to:
http://www.ironmancenter.com/qualify/konaslots.php
for qualifying information.
Please read the Athlete Information Guide (posted a few weeks before the event) in regards to Ford Ironman World Championship and Foster Grant Ironman 70.3 World Championship registration and roll down.
Where can I find information about USAT and WTC policies? Why do I have to be a member of USAT or buy a one-day license and what does that insurance cover? What is the Age Group breakdown?- 18-24
25-29
30-34
35-39
40-44
45-49
50-54
55-59
60-64
65-69
70-74
75+
What categories are offered?- Age Group, Professional and Physically Challenged (PC)
Will there be relays?- No, only one athlete may compete.
Will I be allowed to cross the finish line with my athlete?- Friends and/or family members are NOT permitted to cross the finish line or enter the finish chute with participating athletes. However, friends and/or families are encouraged to reunite with their athlete in the photo/post-race area just beyond the finish line
Are disk wheels allowed? What are the distances for the Ironman 70.3 events?- The Ironman 70.3 events consist of a 1.2 mile swim, 56 mile bike and a 13.1 mile run.
Where should I park during race week?- Refer to the Athlete Information Guide on the web site, posted roughly two months prior to the event.
How should I get around on race day?- Refer to the Athlete Information Guide located on the web site, posted roughly two months prior to the event.
Can I take my car on the race course to watch my athlete?- No, for safety reasons we ask that you do not attempt to follow your athlete by car. The best place to watch your athlete is in the transition area and the finish line. Any vehicular traffic on the race course should expect long delays. Please do not attempt to gain access to the race course with your vehicle. We want to keep the course as safe as possible for the athletes.
Will I be allowed to cross the finish line with my athlete?- Friends and/or family members will no longer be permitted to cross the finish line or enter the finish chute with participating athletes. This policy will allow each competitor adequate time to celebrate their accomplishment without interfering with other finishers and ensure the safety of all participants, volunteers and fans. Athletes who choose not to respect the new policy will receive an automatic disqualification (DQ).
Will I be allowed into the finish line area to greet my athlete?- Unfortunately, due to high congestion in the finish line area, no spectators will be allowed. Please do not try to gain access to this area, as it must remain clear for the safety of the athletes. Before the event, you and your athlete should decide on a meeting place for after they have finished.
Will I be allowed into the medical tent to look for my athlete if they have not arrived at our meeting destination?- The Medical Tent is highly congested and spectators will not be allowed in. There will be a Medical Information Tent next to the Medical Tent where medical updates will be available on athletes who enter the Medical Tent. Please, be patient with the Medical Information Volunteers, updates will be posted as soon as they are received.
What is the Ironman Expo?- The Ford Ironman Expo features various booths- including a showcase of Ford vehicles, Ironman merchandise, Ironman retailers/bike services, the Janus Inspiration Station (spectators can create inspirational signs to line the course), and many other things. It provides a perfect gathering and meeting place for athletes and spectators.
Where can I find a schedule of events for race week?- A schedule of events is posted on the website. Go to Information > Schedule. It is also available in the Athlete Information Guide on the web site, posted roughly two months prior to the event.
What is the timing system used?- ChampionChip Timing Systems
If I have my own chip can I use it?- Of course, e-mail your chip number to Marc Roy at: info@sportstats.ca or check in with Sportstats at registration.
I didn't turn in my timing chip after the race. Where do I return it so I won't be charged the "lost chip" fee?- Marc Roy
Sportstats
190 Colonnade Rd #6
Ottawa, ON, Canada
K2E 7J5
Tel: 613-260-0994
Fax: 613-260-0998
I want to buy my own ChampionChip, where do I go? Will there be live on-line tracking and results on race day? Are there any air / car discounts?- Yes! Go to the INFORMATION > AIR/CAR link for more information.
What is the host hotel and how do I find other lodging information?- Use the Lodging link to go to the accommodation section of the web site.
